How to Download and Delete Your Zoom Recordings:

A Step-by-Step Guide

Casey Gates

Last Update 6 days ago

Click the Download button. You will be able to download several different file types depending on your recording settings:

This guide provides the following simple, step-by-step instructions for managing your cloud-hosted LSSU Zoom recordings:

1. How to Download Recordings from the Zoom site
2. How to Delete A Single Zoom Recording from the Zoom site
3. Deleting Multiple Cloud Recordings at Once
1. How to Download Recordings from the Zoom site
    • Type in lssu in the Company domain field and select the Continue button
      • Select Ok in the Select a certificate window that opens
      • Type in your LSSU userid - the first part of your email address without the @lssu.edu inthe first field. Type in the password that you type to access your LSSU issued computer. Select the Sign in button
      • In the navigation menu, click Recordings & Transcripts .
      • Click the Cloud Recordings tab.
      • Find the recording you want to download and click the meeting topic - see red arrow.
      • Click the Download button. You will be able to download several different file types depending on your recording settings:
        • Select the Download button
          • Navigate to the folder where your files were downloaded.
          The three files downloaded are:
          • Shared screen with speaker view : An MP4 video file containing both the audio and video from the meeting.
          • Audio only : An M4A audio file containing only the captured sound.
          • Chat text : A TXT file containing a transcript of the in-meeting chat.Now that you have a local copy saved to your computer, you can safely remove the original file from the cloud.

           2. How to Delete A Single Recording from the Zoom Site 

          Follow directions on page one on signing into the LSSU Zoom web portal and following the information presented below:
          • In the navigation menu, click Recordings & Transcripts.
          • Click the Cloud Recordings tab.
          • To the right of the cloud recording you want to delete, click More, then choose Delete from the dropdown.
          • In the confirmation pop-up, click Move to Trash.

           3. Deleting Multiple Cloud Recordings at Once  

          Follow directions on page one on signing into the LSSU Zoom web portal and following the information presented below:
          • In the navigation menu, click Recordings.
          • Click the Cloud Recordings tab.
          • Change to List view, see red arrow #1. Select the checkboxes next to the recordings you want to delete. Click on the Delete button.
            • In the confirmation pop-up, click Move to Trash.
            • Depending on the recording's size, the system might take some time to delete it.
            • Refresh the screen updates the listing of the recordings
             
             

             Need Assistance  

            Contact the Helpdesk: Phone (906) 635-6677. Location: Meridian Hall, Room #105. Email: helpdesk@lssu.edu. Timings: 8:00 a.m. - 5:00 p.m. Monday - Friday.

             
             

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